Quality Solar & Battery After-Sales Support

Our client relationships with you as our solar customer does not stop after the system has been installed but continues for the lifetime of the item. 

Often customers seek to add a battery after a few years, want to get their system expanded, or simply looking out for a maintenance call after some period, to ensure everything is working as it should be.

Here at DQ Electrical & Solar, we take pride in the level of after-sales service and assistance we provide. 

You’ll be dealing with a local Adelaide based, family-owned company who understands your needs because we listen. We have a thorough understanding of solar maintenance tasks and can handle everything from total system services to fault findings and system expansion requests.

Unfortunately, many “come and go” solar companies place little emphasis on after-sales service. This is problematic because one of the causes for the bad perception of solar is a severe lack of after-sales care. 

When the focus is all on the “sell cheap front end”, but not on the long term positive financial outcome, then you will miss out on quality, lasting, correctly installed panels, inverter, and racking.

It’s easy to make a judgement based just on pricing when it comes to purchasing solar. Nevertheless, you should put the reliability of the installation company as well as after-sales support and maintenance at the top of your priority list.

By choosing DQ you are being backed by industry best practice. Get a free quote.

Buying from DQ Electrical & Solar located in Gepps Cross, who has been in this industry for more than a decade, will allow you to have someone who you can call promptly if you have a system issue, if you have to ask a question, or if there is a system fault.

Your renewable power installation company should be devoted to being your long-term partner in your renewable energy journey. 

After a few years for example, a maintenance visit is recommended to get the most long-term productivity out of your solar system, and we will be available to respond to your request.

Many competitors, unfortunately for their customers, will have come and gone in this timeframe, like over 800 install companies since 2011.

If the price appears too good or is much less than other quotes, please do not believe you have discovered a great solar deal. 

The truth is that this decrease in price means you also get an inferior product, a lack of advice and most likely no long-term support or maintenance services, which could leave the low-quality installation stranded with no easy way to fix the situation.

Quality and Service

At DQ Electrical we care about our customers by providing them with long-term after-sales service and support. We believe in long-term relationships, exceptional service standards, and competitive pricing.

Our mission is to provide Adelaide families with the highest quality and reliable solar products available in Australia. 

We work with many homeowners, individuals, businesses, builders, and real estate agents to service their needs. DQ installs new quality-focused, long-lasting solar systems, rewires existing and new electrical systems to homes and installs EV charging stations both on domestic and commercial properties. 

DQ was invited over 5 years ago to join the LG dealer network and has now progressed to the top Platinum status. LG Solar (part of LG Electronics), have won most trusted Australian solar panels twice in 2020 and 2021.  They picked DQ based on the quality of our installation work and the customer focus, especially regarding long term support and service.

DQ Solar Installation 5 Star Service Adelaide

Exceptional 5 Star Services

We pride ourselves in providing prompt, professional and reliable service. This is reflected in our customer satisfaction surveys where we score well, with hundreds of 5 star reviews across multiple platforms. 

Here are some typical comments and reviews:

“If you are looking for a good quality solar system at a competitive price you have to call DQ. From the time we placed the order with DQ they run like clockwork and achieved everything they promised. Maddie and Lilia in the office where fantastic and always polite keeping us up to date during the whole process and happy to answer any questions we had along the way. “

M. Holmes , One Tree Hill, 5114,SA   5 stars – Google Reviews

“DQ Electrical are focused on top quality and their work represents some of the best local installs delivered with a smile. If you want a long lasting – high quality renewable solar power and battery system for maximum long-term savings call DQ Electrical & Solar. They are also a valued partner of the LG dealer network, which represents some of the best installers in the country.”

LG Electronics Solar, Markus Lambert, General Manager, 5 stars, Google Reviews”

Tesla Powerwall Certified Installer DQ Electrical & Solar Adelaide
Clean Energy Council Accredited Installer DQ Electrical Adelaide
Clean Energy Council Approved Solar Installer DQ Electrical Adelaide
Solar Quotes Platinum Rated Supplier DQ Electrical Adelaide
South Australia’s Home Battery Scheme Qualified System Provider
Local Government of SA - preferred suppliers - DQ Electricals